Chronicle AI Support

We're here to help you get the most out of Chronicle AI.

Chronicle AI helps you capture, preserve, and revisit your life's moments using voice recordings, photos, and AI-generated summaries.

If you need assistance, have questions, or want to report an issue, please contact us using the information below.

Contact Support

Email:
support@chronicleai.app

We typically respond within 24–48 hours.

Common Support Topics

• Account access issues
• Subscription and billing questions
• Audio recording or transcription issues
• Photo upload issues
• Data export requests
• Feature requests

Troubleshooting Tips

Before contacting support, try the following:

• Restart the app
• Ensure microphone permissions are enabled
• Ensure internet connection is stable
• Update to the latest version of the app

Data and Privacy Requests

If you would like to:

• Export your data
• Delete your account
• Request data removal

Please email:

support@chronicleai.app

Response Times

Most support requests are answered within:

24–48 hours